What is e-Casework?
e-Casework is a computer program accessible over the Internet. It
was designed for UK local authority councillors, but is suitable
for any elected representatives to help manage case work.
A ‘case’ may be a query raised by a resident/constituent or it may
be a small project which a user wishes to pursue, such as keeping
in touch with a community group. For each case the user can create
actions which appear in the e-Casework Diary.
Every case belongs to one or more clients. A ‘client’ is an individual
or organisation you may work with.